Introduction
At Dakine Store, we’re adventurers serving adventurers. We understand that trust is the foundation of every great outdoor journey—whether you’re hitting the trails, scaling mountains, or exploring new destinations. Just as we protect your payment information with industry-leading security, we’re equally committed to safeguarding your personal data.
This Privacy Policy explains how we collect, use, and protect your information when you visit cheaptravelinggear.com and use our services. By using our website, you consent to the practices described in this policy.
Information We Collect
We collect information that helps us provide you with the best possible outdoor gear shopping experience:
Personal Information
- Contact details (name, email address, shipping address)
- Payment information (processed securely through our PCI-compliant partners)
- Order history and preferences
- Account credentials (if you create an account)
Automatically Collected Information
- Device and browser information
- IP address and general location data
- Website usage patterns and preferences
- Cookies and tracking data (see below)
Information from Third Parties
- Payment processors (PayPal, credit card companies)
- Shipping and logistics partners
- Marketing and analytics providers
How We Use Your Information
Your information helps us fuel your adventures by:
- Processing Orders: Fulfilling your gear purchases and managing shipments
- Customer Service: Providing support for your outdoor equipment needs
- Personalization: Recommending gear that matches your adventure style (Bike, Climb, Hike & Camp, Run, Travel, Wake, Yoga)
- Communication: Sending order updates, security alerts, and occasional promotions
- Website Improvement: Enhancing your shopping experience and site functionality
- Security: Protecting against fraud and unauthorized transactions
- Legal Compliance: Meeting our legal obligations and enforcing our policies
Data Sharing and Disclosure
We treat your data like we treat our gear—with care and responsibility. We only share information when necessary:
Service Providers
- Payment processors (Visa, MasterCard, JCB, PayPal) for secure transactions
- Shipping carriers to deliver your adventure gear
- IT and analytics services to maintain our website
Legal Requirements
We may disclose information when required by law, to protect our rights, or to ensure the safety of our customers and community.
Business Transfers
In the event of a merger, acquisition, or sale of assets, customer information may be transferred to the new entity.
We never sell your personal information to third parties for marketing purposes.
International Data Transfers
As a global store serving adventurers worldwide (excluding Asia and select remote areas due to shipping constraints), your data may be processed in various countries. We ensure all data transfers comply with applicable privacy laws and maintain the same level of protection described in this policy.
Data Storage and Security
We protect your data with the same reliability we build into our outdoor gear:
Storage Duration
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Security Measures
- SSL encryption on all website pages
- PCI-compliant payment processing
- Regular security audits and updates
- Secure server infrastructure
- No storage of sensitive financial data on our servers
- Limited employee access to personal information
While we implement robust security measures, no online transmission or storage method is 100% secure. We encourage you to use strong passwords and protect your login information.
Your Rights and Choices
You have control over your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data, subject to legal requirements
- Objection: Object to certain processing activities
- Restriction: Request limitation of how we use your data
- Portability: Receive your data in a structured, machine-readable format
- Withdraw Consent: Revoke consent where processing is based on consent
To exercise these rights, contact us at [email protected]. We will respond within 30 days.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your shopping experience:
Types of Cookies We Use
- Essential Cookies: Required for website functionality and secure checkout
- Performance Cookies: Help us understand how adventurers use our site
- Functionality Cookies: Remember your preferences and settings
- Marketing Cookies: Show you relevant gear recommendations
Your Cookie Choices
You can control cookies through your browser settings. However, disabling essential cookies may affect your ability to use certain features, including the checkout process.
We may use third-party analytics services (like Google Analytics) to understand how customers interact with our website and improve your experience.
Children’s Privacy
Our website is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We’ll notify you of significant changes by posting the new policy on our website with an updated “Last Updated” date. For major changes, we may also provide additional notice via email.
Contact Us
If you have questions about this Privacy Policy or your personal data, reach out to our support team:
Email: [email protected]
Address: 5921 Ashwood Bluff Dr, Louisville, US 40207
We’re here to help you focus on your next adventure, knowing your data is in safe hands.
