Welcome to Dakine Store

At Dakine Store, we’re adventurers serving adventurers. These Terms and Conditions govern your use of our website and services. By accessing cheaptravelinggear.com and making purchases, you agree to these terms. Our mission is to equip you with reliable gear for every adventure, from biking and climbing to hiking, running, and yoga.

1. User Responsibilities

Account Integrity

When creating an account or making purchases, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized account activity
  • Be at least 18 years old or have parental consent

Prohibited Activities

You may not:

  • Use our website for any illegal purposes
  • Attempt to gain unauthorized access to our systems
  • Interfere with website functionality
  • Submit false or misleading information
  • Resell products for commercial purposes without authorization
Adventurer’s Note: We trust our community to use our services responsibly and respect fellow outdoor enthusiasts.

2. Products and Services

Product Descriptions

We strive to provide accurate product descriptions, images, and specifications. However, minor variations may occur. Products are designed for:

  • Biking adventures and trail riding
  • Climbing and mountaineering
  • Hiking and camping expeditions
  • Running and endurance training
  • Water sports and wake activities
  • Yoga and fitness practices
  • Travel and outdoor exploration

Service Availability

We ship worldwide, excluding certain Asian countries and remote regions. Service may be limited in areas where reliable shipping partners are unavailable.

Product Safety

All gear is designed for specific outdoor activities. Users are responsible for:

  • Proper use according to product guidelines
  • Regular equipment inspection and maintenance
  • Using safety equipment appropriately
  • Understanding activity risks and personal limitations

3. Orders and Payment

Order Process

Order confirmation constitutes our acceptance of your purchase. We reserve the right to cancel orders for:

  • Pricing errors
  • Product unavailability
  • Suspected fraudulent activity
  • Shipping restrictions to your location

Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Pricing and Taxes

All prices are in US dollars. Customers are responsible for:

  • Customs duties and import taxes
  • Currency conversion fees
  • Local sales taxes where applicable
Adventurer’s Note: We process orders within 1-2 business days to get you adventuring faster.

4. Shipping and Delivery

Shipping Options

  • Standard Shipping: $12.95 via DHL or FedEx – Delivery within 10-15 days after shipment
  • Free Shipping: Available on orders over $50 via EMS – Delivery within 15-25 days after shipment

Delivery Responsibilities

Once shipped, you become responsible for:

  • Providing accurate shipping address
  • Receiving packages promptly
  • Inspecting items upon delivery
  • Reporting damaged shipments immediately

Delivery Delays

While we strive for timely delivery, we cannot guarantee specific delivery dates due to:

  • Customs processing
  • Weather conditions
  • Carrier delays
  • Regional restrictions

5. Returns and Exchanges

Return Window

15 days from receipt of items. Items must be in original condition – unworn, unwashed, with all original tags and packaging.

Return Process

Follow our 5-step return process outlined in our Shipping & Returns Policy. Key requirements:

  • Contact customer service within 15 days
  • Obtain Return Authorization Number
  • Include all original packaging and tags
  • Use trackable shipping method

Non-Returnable Items

For safety and hygiene, we cannot accept returns of:

  • Opened climbing chalk or grip enhancers
  • Personal care items used for yoga or recovery
  • Opened nutrition products or hydration supplements
  • Worn or used outdoor gear
  • Customized or personalized equipment

Refund Processing

  • Credit/Debit Cards: 5-10 business days
  • PayPal: 3-5 business days
  • Original shipping fees are non-refundable

6. Intellectual Property

Website Content

All content on cheaptravelinggear.com is owned by Dakine Store, including:

  • Logos and branding
  • Product designs and images
  • Website design and layout
  • Written content and product descriptions

User-Generated Content

By submitting reviews, photos, or other content, you grant us permission to:

  • Use content for marketing purposes
  • Display content on our website
  • Moderate or remove inappropriate content
Adventurer’s Note: We love seeing how our gear performs in the wild! Share your adventures with us, but please respect our intellectual property.

7. Liability Limitations

Product Use

Dakine Store is not liable for:

  • Injuries resulting from improper gear use
  • Failure to follow safety guidelines
  • Modifications to original equipment
  • Use beyond product specifications

Website Use

We provide our website “as is” and are not liable for:

  • Temporary website unavailability
  • Technical errors or interruptions
  • Third-party content or links
  • Data loss or security breaches beyond our reasonable control

Maximum Liability

Our maximum liability to you shall not exceed the purchase price of your order.

8. Privacy and Data Protection

We respect your privacy and protect your personal information. Our Privacy Policy details how we collect, use, and safeguard your data. Key principles:

  • We collect only necessary information for order processing
  • We never sell your personal data to third parties
  • We implement security measures to protect your information
  • You may request data deletion per applicable laws

9. Governing Law and Disputes

These Terms are governed by the laws of the United States. Any disputes shall be resolved in the courts of Louisville, Kentucky. We encourage customers to contact us directly at [email protected] to resolve issues before pursuing formal proceedings.

10. Changes to Terms

We may update these Terms and Conditions periodically. Continued use of our website after changes constitutes acceptance of modified terms. We will notify users of significant changes via email or website announcements.

11. Contact Information

Our adventure-ready support team is here to help with any questions:

  • Email: [email protected]
  • Address: 5921 Ashwood Bluff Dr, Louisville, US 40207
  • Returns Center: Dakine Store Returns, 5921 Ashwood Bluff Dr, Louisville, US 40207
Final Adventurer’s Note: We’re committed to ensuring you have the right gear for every adventure. Thank you for choosing Dakine Store as your outdoor equipment partner. Adventure safely and responsibly!